We help solve needs and barriers to better health.

Half of 911/EMS and ER visits are non-emergent. Most have social needs as a root cause.

RightSite helps people solve clinical and social needs that end up in the 911/EMS system, producing better outcomes at a lower cost. It’s a win-win for everyone.

50 %

The problem

Over half of patients calling 911/EMS need ambulatory or telehealth care, pharmacists, or social services, not an ER.

70 %

Our solution

70% of patients using RightSite happily get the care they need outside the ER.

Here are common challenges we help you solve.

Click to expand each topic for more details.

Our help does not end after our call.

RightSite Patient Navigators provide a trusted, genuine human connection in a time of need.

It’s what sets RightSite apart.

Our caring Navigators help patients find solutions.

Our patients continue to receive ongoing non-medical support.

This may include social services referrals, prescription assistance, and transportation if needed.

“I’m just not sure how to access the help that I need.”

After hearing some of the things that Megan was struggling with, the RightSite Navigator was able to help her obtain a waiver from her utility company and get her prescriptions delivered so that she didn’t have to worry about transportation.

Alma, a RightSite Navigator

“I never give up on trying to find a solution for my patients.

RightSite works to resolve issues that may have prompted a patient to call 911/EMS in the first place.