We help solve needs and barriers to better health.
Half of 911/EMS and ER visits are non-emergent. Most have social needs as a root cause.
RightSite helps people solve clinical and social needs that end up in the 911/EMS system, producing better outcomes at a lower cost. It’s a win-win for everyone.
The problem
Over half of patients calling 911/EMS need ambulatory or telehealth care, pharmacists, or social services, not an ER.
Our solution
84% of patients using RightSite happily get the care they need without needing an ambulance.
Here are common challenges we help you solve.
Click to expand each topic for more details.
Our help does not end after our call.
Our caring Navigators help patients find solutions.
“Patients often don’t know who to call for help.
This leads them to contact 911/EMS. We’ve learned that many of these patients need connection, guidance, and encouragement.”
“I’m just not sure what to do.”
Prompted by this statement from William, our RightSite Navigator continued to work with him to help coordinate round-trip transportation to a medical appointment and home delivery of his prescriptions.
“I never give up on trying to find a solution for my patients.”
RightSite works to resolve issues that may have prompted a patient to call 911/EMS in the first place.