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FOR EMSSpend less time on low-acuity calls

Don’t let low-acuity calls tie up resources

How are low-acuity calls frustrating your crews?

Response times continue to rise

Available unit hours fall

Crews burnout, turnover increases

Keep units available for Life-Threatening Emergencies

If keeping your crews ready for life-threatening calls is non-negotiable, then RightSite should be part of your playbook.

Faster response times

Available unit hours increase

Fewer repeat transports

We’ve got your back

Built by people who know EMS, we’ll help you run a more efficient system.

95 %

of low-acuity patients accept RightSite
when offered

85 %

of low-acuity patients are redirected without ambulance transport

80 %

of low-acuity patients
had their barrier to
care resolved

Some of our partners

“Both the navigator and doctor were great to work with and found a solution to help the patient.”

— Field Medic from Fayette County Fire/EMS

“Everyone is excited to hear of another option rather than a long wait in the ER.”

— Field Medic from Beaumont Fire & EMS

“RightSite shows up like a true partner. They’re honest, thoughtful in planning, and incredibly flexible and responsive when conditions change. Their commitment to public safety really came through during the winter weather event.”

– Carrie Gonzales, CMCP
E-911 Division Commander, Henry County 911 Communications

“With RightSite, call takers get real-time backup that boosts confidence, accelerates decisions, and keeps performance steady even as demand grows.”

— Scott Dodson
VP of EMS Operations, Grady EMS

How to get started

Fewer unnecessary transports. More unit availability.

Schedule a Meeting
1

Talk to a RightSite representative.

2

Measure the impact of an off-ramp for your low-acuity calls.

3

Activate RightSite to help keep units free for life-threatening emergencies.

Don’t let low-acuity calls slow you down

We understand your frustrations with
the current system.

Tired of low-acuity 911 calls slowing your response to true emergencies?

Leadership is pressed on response times, calls wait in queues, and crews stay tied up on runs that pull them away from true emergencies.

With RightSite, an ER physician joins the 911 call in real time and, with navigator follow-up, routes eligible low-acuity callers to appropriate care. Patient safety is built in, ambulances deploy whenever needed, and EMS can clear low-acuity volume to keep units ready for true emergencies.

See how we’ve fixed the 911 to ER cycle.

For EMS For Health Plans