Health Plans - RightSite Health

Avoidable ER visits cost too much for patients and health plans.

RightSite directs your members away from unnecessary ER visits and to in-network non-ER providers. We help stop the cycle of frequent ER use for primary care.

Payor cost of avoidable ER visit before and after RightSite

It’s your call.

Get a cost analysis for your plan

Quality

Provide in-network non-ER care for ambulatory conditions.

Connection of members to their PCP or to a PCP if they do not have one.
Connection into the health plan for programs/case management to assist in closing care gaps.
Prescription Assistance – positive contribution to medication adherence metrics as well as Part D satisfaction metrics.

Cost

Immediate MLR savings.

Avoidance of an unnecessary emergency room visit (and possibly Observation or Inpatient Stay).
Identification and mitigation of frequent users of the ER.
Reduction in ambulance transport cost.

Experience

Our Navigators deliver hand-held SDOH navigation to patients and their families.

Next-day follow-up outreach to members, whether they went to the ER or chose an alternate health care experience.
Prescription Assistance – positive impact on Part D of patient satisfaction scores.
Reduce member abrasion – surprise bills and negative care experience with long wait times.

We are the first to offer a personalized telehealth platform for 911/EMS, providing ER Doctors and SDOH Navigators for non-emergency patients.

More about what we’re doing at RightSite

Take a step in the right direction.

Non-emergent call identified in-dispatch/on-scene.

EMS activates RightSite and instantly connects the patient to an ER Telehealth Doctor and Patient Navigator.

The patient chooses RightSite for non-ER care and EMS is released.

If necessary, EMS takes patient to the ER.

After addressing clinical needs, we follow up with the patient to resolve the social determinants that prompted the 911/EMS call in the first place. This helps prevent future use of the 911/EMS system for non-emergent conditions.

How we make an impact

RightSite delivers high quality care with immediate MLR savings.